Articles

Articles by Prof Rick Smith

Multimodal management: Expectations in the hybrid workforceWhen teams are spread across multiple locations and on modalities leaders can be challenged to ensure that everyone has the same information especially when frequent updates or changes are common

Quiet quitting: Trendy topic or fun framing?The phrase quiet quitting has caught on as it captures the impact of the pandemic on the lives of many people

New work arrangements: Will we see a shift from ‘Days Off’ to ‘Days On?The fight for top talent has caused many employers to revisit the work arrangements such as flex time remote work locations paid time off alternative work schedules and other options

The reality of the talent market power shiftWhile most organisations would say they are mission-driven some organisations clearly have an advantage with a mission that is recognised in society

Rethinking the EVP equation? Consider the mission, values, and purpose (MVP)How might employers re-align their EVP to meet the needs of the rising talent Lets find out

Shifting from defence to offence: Measuring DEI resultsShifting to offence requires commitment across the organization After all when first publishing a scorecard related to diversity the numbers may not look so great This can create a challenge for organisations that may wish to wait until the numbers look better before sharing specific data

Productivity with a carrot or stick? Consider I-deals insteadA recent study using data from Glassdoor the firm that seeks greater transparency about employment at various organizations finds that factors such as the culture of the organization the quality of senior leadership and the career opportunities are often more important than money

The art and science of creating a climate for well-beingPsychologists view well-being on a continuum where a low state of well-being is languishing and a high state of well-being is flourishing

Winning the post-pandemic hybrid talent raceWinning the talent race will warrant organisations to consider the new work patterns that may be offered as part of the employee value proposition and evaluate how they manage a hybrid workforce to ensure future success

Building digital-ready cultureAs firms plan the future of work with an eye toward digital connections and virtual work it will be important to build social cohesion and casual relationships in some way

Future of work and employee experienceWith many workplaces operating in more of a virtual mode currently our assumptions about employee experience may be challenged

Inclusion and belonging: Two sides of the same coinThe focus on inclusion cannot be just about numbers there s a need to align the company culture and build inclusive leadership

The corporate learning shift: Moving from experiencesCorporate learning has gone from a top-down format where learning designers push polished content to a bottom-up approach where content is based on employees' immediate needs and expanded beyond the boundaries of the organization

Is HR developing future CHROs effectively?While some organizations have put in place deliberate plans for grooming future HR leaders too often HR professionals are busy focusing on the talent in the organization with no time to take care of their own

Managing talent in the gig economy: Human capital implicationsAs digital technologies continue to open new connections and ways of working the era of the gig economy will continue to thrive

Revisiting the human capital systemA holistic view of human capital inside any organization consists of talent management organizational structure and culture and strategic leadership

Balancing machine and human skill setsHow do we navigate in this fourth industrial revolution that blurs the lines between the physical and digital worlds

Authentic leadership in the digital ageArtificial intelligence algorithms are actively assessing our personality and behaviour based on our social media footprint with amazing accuracy even after we have retired or died

Cases and Articles from Prof Rick Smith

Smith R., & Appasamy, L. (2019). Grab: Building a Leading O2O Technology Company in Southeast Asia. Case study and teaching note published by Singapore Management University. https://hbsp.harvard.edu/product/SMU517-PDF-ENG

Smith R. (2013). The Daily Times in Changing Times: The Hong Kong Daily Times. Parts A, B-1, B-2). Case study and teaching note published by Singapore Management University. https://hbsp.harvard.edu/product/SMU409-PDF-ENG

Smith, R. and Wong, A. (2016). Skyscanner: Globalizing a Business Model for a One-Stop Travel Portal. Case study and teaching note published by Singapore Management University. https://hbsp.harvard.edu/product/SMU152-PDF-ENG

Smith, R. and Chan, C. (2016). Human Capital: Enabling Transformation at Bank Negara Indonesia. Case Study published by Singapore Management University. https://hbsp.harvard.edu/product/SMU215-PDF-ENG

Smith, R. & Green, J. (2022). Shifting from defense to offence: Measuring DEI results. People Matters, March Issue. https://www.peoplemattersglobal.com/article/diversity/shifting-from-defense-to-offence-measuring-dei-results-33396

Smith, R. (2022). Productivity with a carrot or stick? Consider I-deals instead. People Matters, February Issue. https://www.peoplemattersglobal.com/article/strategic-hr/productivity-with-a-carrot-or-stick-consider-i-deals-instead-32940?media_type=article&subcat=benefits-and-rewards&title=productivity-with-a-carrot-or-stick-consider-i-deals-instead&id=32940

Smith, R. (2021). The Art and Science of Creating a Climate for Well-Being. People Matters, November Issue. https://www.peoplemattersglobal.com/article/wellness/the-art-and-science-of-creating-a-climate-for-well-being-31589

Smith, R. (2021). Winning the Post-Pandemic Hybrid Talent Race. People Matters, September Issue. https://www.peoplemattersglobal.com/article/talent-management/winning-the-post-pandemic-hybrid-talent-race-30917

Smith, R. (2021). Building a Digital Ready Culture. People Matters, July Issue. https://www.peoplemattersglobal.com/article/culture/building-digital-ready-culture-30129

Smith, R. (2021). Future of Work: Redefining the Employee Experience. People Matters, May Issue. https://www.peoplemattersglobal.com/article/life-at-work/future-of-work-and-employee-experience-29460

Smith, R. (2021). Inclusion and Belonging: Two sides of the same coin. People Matters, March Issue. https://www.peoplemattersglobal.com/article/diversity/inclusion-and-belonging-two-sides-of-the-same-coin-28871

Smith, R. (2021). CEO Agenda for 2021: The business of health. People Matters, January Issue, pp 63-65. https://www.peoplematters.in/article/c-suite/ceo-agenda-for-2021-the-business-of-health-28393

Smith, R. (2020). Humanity re-discovered in 2020: Reflections for human capital leadership in 2021. People Matters, December Issue. https://www.peoplematters.in/blog/life-at-work/humanity-re-discovered-in-2020-reflections-for-human-capital-leadership-in-2021-27830

Smith, R. (2020). The COVID-19 Challenge: An Update from Singapore. EFMD Global Focus, Issue 2 Vol. 14, pp 76-81. https://blog.efmdglobal.org/2020/04/16/the-covid-19-challenge-an-update-from-singapore/

Smith, R. (2020). COVID-19 HR Challenge: Lessons from Vigilant Singaporeans, People Matters, April Issue, pp 95-97. https://issuu.com/people-matters/docs/talent_in_times_of_crisis/94

Smith, R. (2020). A Dispatch from Singapore. Inside Higher Education, February https://www.insidehighered.com/views/2020/03/10/how-universities-singapore-which-previously-dealt-sars-epidemic-are-handling

Smith, R. (2020). Gender equality in Asia: It might get uncomfortable, People Matters, March Issue. https://www.peoplematters.in/article/diversity/gender-equality-in-asia-it-might-get-uncomfortable-25142

Smith, R. (2020). Managing talent in the gig economy: Human capital implications, People Matters, February. https://www.peoplematters.in/blog/talent-management/managing-talent-in-the-gig-economy-human-capital-implications-24758

Smith, R. (2019). Life-long Learning: A tri-sector responsibility for ensuring relevance. People Matters, December. https://www.peoplematters.in/article/training-development/lifelong-learning-a-tri-sector-responsibility-for-ensuring-relevance-24124

Smith, R. (2019). Authentic Leadership in the Digital Age. People Matters, September. https://www.peoplematters.in/article/leadership/authentic-leadership-in-the-digital-age-23063

Smith, R. (2019). Building Trust for an overall Positive Employee Experience. People Matters, June. https://www.peoplematters.in/article/life-at-work/building-trust-for-a-positive-employee-experience-22155

Smith, R. (2019). Taking Stock of the Chief Human Resource Officer in Asia. Special Report in HRM Asia, 19-7, pp 36-37. https://issuu.com/hrmasia/docs/hrm_july-august2019

Smith, R. (2019). Revisiting the Human Capital System. People Matters, May. https://www.peoplematters.in/article/talent-management/revisiting-the-human-capital-system-21836

Smith, R. (2019). Explore Alternatives Now: Performance Management in the Multi-Dimensional Digital World, People Matters, April. https://www.peoplematters.in/article/performance-management/explore-alternatives-now-performance-mgmt-in-the-multi-dimensional-digital-world-21377

Smith, R. (2019). Balance Machine and Human Skill Sets. People Matters, February. https://www.peoplematters.in/article/skilling/balancing-machine-and-human-skillsets-20769

Smith, R. (2018). Is HR developing future CHROs effectively? People Matters, April. https://www.peoplematters.in/article/life-at-work/is-hr-developing-future-chros-effectively-18000

Peters, K., Smith, R. & Thomas, H. (2018). The Business of Business Schools. Global Focus. Issue 1 Volume 12, pp 6-11. https://media.globalfocusmagazine.com/wp-content/uploads/2018/10/04152801/Issue_1_2018_business_bschools.pdf

Smith, R. (2015). Navigating an HR Career: Create your own plan for personal impact and success. HRM Asia 15-12, pp 65-66. https://issuu.com/hrmasia/docs/hrm_15.12_main_mag_e-zine

Smith, R. (2015). Developing a Global Mindset for Leadership Success in Asia, HeadHunt Magazine, Issue 176, pp 10-11.

Smith, R. (2014). Nurturing High Performance Teams, HRM Asia Vol 14.5. pp16-21. https://issuu.com/keymedia/docs/hrm_14.05_main_mag_e-zine

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